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Government Service Delivery Improvement Act

H.R. 5887 Public Law 118-231 Rep. Ro Khanna (D-CA-17) Became law
Law text PDF
  1. Introduced Oct 3
  2. Committee Oct 25
  3. Passed House May 21
  4. Passed Senate Dec 21
  5. To President Dec 27
  6. Law Jan 4
Where it stands
Law since Jan 4, 2025Introduced Oct 3, 2023, law 459 days later
662d ago Jan 4, 2025: Became Public Law No: 118-231.
Final votes
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Summary

Government Service Delivery Improvement Act

Full summary3 paragraphs

This act requires that certain government officials be responsible for improving government service delivery (i.e., actions by executive branch agencies related to providing benefits or services to individuals, businesses, and organizations).

The act requires the Office of Management and Budget (OMB) to designate or appoint a senior official within OMB as the Federal Government Service Delivery Lead. This individual is responsible for coordinating government-wide efforts to improve government service delivery by agencies. The act also requires the head of each agency to be responsible for the agency's government service delivery, including improving and enhancing government services to better achieve the mission of the agency and build and maintain trust, transparency, and accountability.

Each agency head shall also designate or appoint a senior official of the agency whose duties shall include coordinating and executing efforts to improve and enhance the agency's government service delivery and government service delivery channels (i.e., the mediums of interaction or transaction with the federal government, such as mail, phone, or website).

Library of Congress summary, Jan 4, 2025

Summary versions
  • Public LawJan 4, 2025
  • Introduced in HouseOct 3, 2023

Official record from Congress.gov, the House Clerk and the Senate; lobbying from Lobbying Disclosure Act filings. Updated Oct 27, 2026.